What Are Your Customer Service Hours?
We are available Monday - Friday, 9:00 am - 6:00 pm EST to take your call. We can be reached at (862) 225-9471. You can also reach us by email anytime at support@luxemoda.com, we will do our best to answer your emails within 24 hours during working hours.
I’m In The Neighborhood, Can I Pick Up My Order Or Drop Off A Return?
Unfortunately, Shopaccro cannot allow customers to stop by their distribution center.
If I Received A Defective Item, What Should I Do?
If you happen to receive an item with a manufacturer's defect, you may request a return on our return center. Feel free to give us a call at (862) 225-9471 and let us know about any problems that you may experience.
I Would Like To Exchange An Item For A Different Size, What Do I Do?
Shopaccro does not currently accept exchanges. We suggest purchasing a different size or item and returning the original piece.
I Have A Question About A Charge On My Card, What Do I Do?
Shopaccro does not currently accept exchanges. We suggest purchasing a different size or item and returning the original piece.
I Am Unsure Of The Size I Need To Order, How Can I Find The Fit?
Give us a call! We're more than happy to go over any charge that you may have a question about. We can be reached at (862) 225-9471. You can also reach us by email anytime at support@LuxeModa.com, we will do our best to answer your emails within 24 hours during working hours.